Every location answers, follows up, and books. Measured the same way.
The AI front office for operators with 25-150 techs and crews. One standard for every branch, brand, and territory - with reporting HQ can finally trust.
The leaks you already know about - multiplied by every location you run.
One branch missing calls is a nuisance. Forty branches each missing calls is a P&L problem nobody at HQ can see today.
Leakage multiplies by location
One branch misses 30% of calls, another is great - and HQ can't see the difference. Every location is its own sieve.
Every call answered, everywhere
ContractorOps answers and books by each location's rules - nights, weekends, and peak hours included.
No cross-brand visibility
Nobody can answer "what's our answer rate, booking rate, follow-up rate per branch" without a week of spreadsheets.
One dashboard, every location
Answer rate, speed-to-lead, booking rate, and follow-up rate per location - measured the same way, against the baseline you set.
Inconsistent experience per branch
Every branch answers, quotes, and follows up differently. Roll-ups feel it hardest - every acquired brand brings its own tools and habits.
A standard that travels
Scripts, qualification, and follow-up steps standardized portfolio-wide - configured per brand, not forced into one template.
Lead spend burns at your scale
A single shop losing a $372 lead stings. A platform buying leads across 40 locations burns six figures a month on slow response.
Seconds-fast response on every lead
New lead, missed call, web form, old estimate - every one gets touched in seconds, followed up until it's won or dead.
Call-center cost and turnover
Staffing, training, churn, nights and weekends - the central call center is expensive and still misses calls.
Your team handles the edge cases
ContractorOps absorbs routine calls, texts, and follow-up. Your coordinators handle the conversations that need a person.
What slow response costs a platform, in arithmetic a CFO accepts.
Cost-per-lead figure: Qualified Remodeler, 2026 Top 500. Adjust the inputs with your own lead spend in the pilot baseline.
What happens the moment a lead hits any location.
Call, text, or form fill
A homeowner reaches any branch, brand, or franchise - any hour, any day.
Answered and qualified
ContractorOps responds in that location's voice, by its rules and service area.
Booked into your system
The job lands in the field-service and CRM tools that branch already runs.
Followed up, automatically
Estimates and quiet leads get followed up until they book or close out.
Every branch, measured the same way, against your baseline.
A mock of the cross-brand view: answer rate, speed-to-lead, booking rate, and follow-up rate per location - the report enterprise buyers say they cannot get today.
Jobs booked - portfolio
Happening now
Answer rate
portfolio-wide, vs 69% baseline
Booking rate
calls to booked jobs, vs 53% baseline
Follow-up rate
estimates touched within 24h, vs 38% baseline
Prove it at one or two locations. Then roll out with a playbook.
No platform-wide commitment up front. The pilot is structured so the numbers decide.
Paid pilot, 1-2 locations
60-90 days at one or two branches or brands. Baseline agreed up front: current answer rate, booking rate, and speed-to-lead, measured the same way we'll measure the pilot.
Fixed lengthMeasure against baseline
Answer rate, booking rate, speed-to-lead, and booked jobs - reported weekly, per location, against the baseline we set on day one. Your numbers, not ours.
Weekly reportingRoll out portfolio-wide
A repeatable playbook per brand or location - the same onboarding every time, so newly acquired brands come up to standard in weeks, not quarters. Per-location pricing.
Rollout playbookThe operational details your team will ask about.
White-glove implementation
Configured around your locations, service areas, and booking rules by our team - not handed to yours as a setup project.
TCPA-safe outreach
Follow-up and outbound campaigns built around consent and compliance rules, with guardrails your legal team can review.
Security review on request
Architecture, data handling, and access controls documented for your security team's review before the pilot starts.
Prove it. Then roll it out across the portfolio.
A 60-90 day pilot at one or two locations, measured against a baseline we agree on together.